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Directeur de succursale, Gatineau

National Bank

This is a Contract position in Gatineau, QC posted November 23, 2021.

Employee Status: Regular
Schedule: Full-time

Come and grow in an organization with one of the most admired corporate cultures in Canada, where diversity and collaboration are values that guide us day-to-day.

With nearly 20,000 employees and over 450 branches, National Bank offers an open and transparent work environment that promotes personal and professional growth via an ongoing development program, as well as a wide range of employee benefits and banking privileges.

As a Branch Manager, you will be responsible for supporting and assisting your employees, applying the Bank’s strategic vision, and ensuring the professional development of your team. You will play a key role by ensuring the smooth functioning of your branch, listening to your employees and coaching them on a day-to-day basis.

This position reports to a Regional Vice-President.

In your role, you will be expected to:

  • Meet the branch’s expected financial contribution (based on the regional business plan) by presenting it to your team and identifying the expected behaviours and sales activities
  • Provide personalized coaching to Advisors, the Customer Service Manager and the sales support team, to help them develop their skills and progress in their careers
  • Oversee the hiring, development and performance management of your team
  • Motivate your team to ensure a superior client experience
  • Ensure that members of your team apply and adhere to the established rules of engagement regarding client segmentation, referrals, transactions, risk management, regulatory compliance and branch procedures
  • Act as a Business Unit Compliance Officer (BCO), overseeing all Mutual Fund Representatives (MFRs) assigned to the unit and ensuring that all transactions comply with suitability and compliance rules
  • Build lasting relationships with branch clients through various acquisition and retention activities
  • Optimize the quality of service offered to small businesses by assigning Advisors based on the branch’s market potential
  • Act as an ambassador for the Bank within the local community and build profitable relationships with primary business partners

  • Based on your academic background, at least 4 to 9 years’ experience in managing and coaching a sales team and in sales and business development in the financial industry:
  • College diploma and 10 years’ experience
  • University certificate and 9 years’ experience
  • Bachelor’s degree and 7 years’ experience
  • Master’s degree and 5 years’ experience
  • Mutual fund representative (MFR) licence
  • Be a Business Unit Compliance Officer (BCO) or become one within 3 to 6 months of hiring
  • Bilingualism (spoken and written), French andEnglish

Diversityis an integral part of the Bank’s values and commitments


Particular Condition:The selected candidates will have to complete online tests during the recruitment process. As part of his duties, the candidate will have to carry out networking activities and will be required to travel to meet clients.
JobField: Advisory Services, Personal Banking
Unposting Date: 2021-12-07
Job Number: MAN003SZ
Posting Date: 2021-11-23