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Computer Technician – Server/Cloud Administrator (Principal Class)

Cégep Héritage College

This is a Contract position in Gatineau, QC posted July 24, 2022.

Under the authority of the department manager, the incumbent is responsible for the administration of the College’s server and cloud infrastructure as well as related server security services.  The incumbent will grow in a diverse and challenging environment and be part of a team that values mutual support.

DUTIES: As part of his/her duties, the Computer Technician:

  • Installs, configures, and administers the various Windows under the responsibility of IST, as well as the software on those in accordance with various policies and procedures. We also have a few Linux and Appliances.
  • Ensures the proper operation (installations, maintenance, repairs, upgrades) and improvement of the server infrastructures, both physical and virtual, local or in the cloud.
  • Enforces various security and integrity policies and mechanisms for access to resources.
  • Architects the user and group security for various tools like Outlook, MS Teams, SharePoint.
  • Provides assistance to technicians assigned to 1st level support as an escalation point.
  • Maintains up-to-date documentation of infrastructure, administration, installation, and configuration procedures for various components.
  • Makes recommendations and advises the management team.
  • Assess the stability, security, and scalability of installed systems.
  • Patch and upgrades servers.
  • Reviews system error logs.
  • Actively participates in the implementation of technological infrastructures required by the various College’s projects.
  • Participates in the evolution of equipment, software, and systems that the College is considering for deployment.
  • Performs occasional maintenance outside of normal working hours.
  • Performs all other related tasks.


    • Have a minimum of a college diploma (DEC) with an appropriate field of specialization (Computer Science Techniques with Network Option, Electronics Techniques with Network option, etc.) or a diploma whose equivalence is recognized by the competent authority.
    • Must have a minimum of 4 years of experience relevant to the duties of the position.
    • Must have excellent knowledge of Microsoft Azure (certification an asset).
    • Must have excellent knowledge of Microsoft products such as Intune, Microsoft 365, Active Directory, GPO, DNS, DHCP and Microsoft Defender.
    • Must have excellent knowledge of Outlook, MS Teams, SharePoint.
    • Knowledge of Linux an asset.
    • Knowledge of VMware an asset.
    • Knowledge of AWS an asset.

    English skills are essential (written, spoken and comprehension) and functional French is required.


      • Must possess excellent communication, organizational and interpersonal skills.
      • Must have excellent analytical and problem-solving skills.
      • Must be quick to respond, dynamic, creative and detail oriented.
      • Must be able to multi-task and manage his/her workload and priorities
      • Must be able to work independently with minimal supervision and work well in a team environment.
      • Must be able to work efficiently under deadlines and produce accurate results.
      • Must be flexible and possess a high degree of adaptability.
      • Must possess excellent customer service skills.
      • Must have a strong work ethic and exercise discretion.

      SALARY RANGE (PER HOUR): 22.59$ – 30.46$



        Salary: 22.59-30.46