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counter clerk, parts

Team Truck Centres Limited

This is a Full-time position in Outaouais, QC posted August 31, 2017.

The Parts Counter Person is responsible for providing a high level of customer service in support of the business of parts sales to the market, ensuring efforts are made to support repeat business. Rotates through three work areas: back counter, warehouse, and front counter/order desk.


  • Builds and maintains strong customer relations including greeting customers, handling inquiries, providing price quotes and selling parts
  • Prepares and processes necessary documentation for purchases, returns, warranty coverage and other work as required.
  • Responds to customers in person, via telephone, or electronically in a timely and courteous manner; delivers strong service and salesmanship on the phone order desk and front counter parts sales.
  • Covers and/or assists warehouse person in shipping product to both local and out-of-town customers utilizing appropriate shipping methods.
  • Supports the parts needs of the truck shop to meet work orders by looking up and billing parts to work orders; reviews work orders for accuracy of parts and modifies as needed.
  • Picks stock for customers as required; receives and inputs stock using electronic systems


  • Previous experience in heavy duty parts/ service industry or related employment experience
  • Competent in common software programs
  • Mechanical aptitude, attention to detail and the ability to multi-task is a MUST
  • High School Diploma or GED
  • Valid Driver’s License

Work/Schedule Details:

  • Full Time – 42.5 hours per week


  • $22.00 – $26.00 hourly rate
  • Company Benefits plan, including a Group (GRSP) Plan
  • In-depth paid on-site Training programs with our Certified Technical trainer
  • Forklift and Health and Safety Training Provided

A quality and respectful leadership team to help YOU succeed!

More than just a job! It’s a career with competitive advantages and career advancement opportunities.

Going to work should be stimulating and rewarding, but it should also help you fulfill your needs, and propel your future! This is why TEAM Truck Centres offers a total compensation package that includes competitive pay, comprehensive benefits as well learning and development opportunities.

Potential candidates will have the opportunity of obtaining employment with one of Ontario’s largest and fastest growing independently owned truck dealerships in the industry today.

We look forward to reviewing your resume by applying directly to this job ad. We pride ourselves in being an equal opportunity employer, accommodations are available upon request for all applicants.

We thank all applicants for your interest; however only those candidates selected for an interview will be contacted.