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PC (personal computer) support analyst

Cambridge Memorial Hospital

This is a Full-time position in Outaouais, QC posted October 1, 2017.

Specific Responsibilities include:

  • Promote information-driven decision making at all organizational levels
  • Apply high quality data (ie. Health Records, Meditech, Case Costing, etc.) and information to support appropriate resource allocation and informed decision making at all levels.
  • Work with Managers to identify and develop clinical performance and outcome indicators for their programs.
  • Develop dashboards, based on Program needs, to support ongoing performance and quality measurement, planning, and reporting.
  • Assist Programs with interpretation, analysis, and presentation of clinical performance data and the development of action plans to address areas that require improvement.

Ideally, the Decision Support Specialist will have good knowledge of, and experience working with, data sets from the Canadian Institute for Health Information including DAD, NACRS, NRS and OMHRS. They must be able to develop and maintain standards of reporting consistent with the department’s approach and contribute to ensuring that best practices for data quality and integrity are used. The successful candidate must also demonstrate strong analytical skills. They will need to demonstrate self-directed learning and innovative and critical thinking to contribute to a team that strives to deliver exceptional service for the benefit of high quality patient care.

This is an exciting opportunity to join a leading-edge decision support team within an organization that is committed to making evidence based decisions to provide exceptional helathcare.

Skills and Qualifications:

Health related degree required (Master’s preferred)

  • 3-5 years current experience working with in a hospital decision support department or related setting
  • Self directed and strong collaborative skills
  • Able to manage multiple priorities
  • Proficient in Microsoft Office suite products (Excel, Access) required
  • Knowledge of Microsoft SQL a definite asset
  • Excellent written and verbal communication skills
  • Demonstrated ability to present project and performance information clearly and concisely
  • Superior critical thinking skills and an ability to generate ideas and fresh perspectives
  • Proven track record managing competing demands and excellent organization skills
  • Familiarity with CIHI data sets a definite asset
  • Familiarity with Meditech patient care system a definite asset
  • Demonstrated ability to attend work on a regular basis is required.
  • How to Apply