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Head Cashier

Benny & Co.

This is a Full-time position in Gatineau, QC posted August 8, 2018.

Under the supervision of the manager, the head cashier’s main function is to train and mentor the service staff to ensure exceptional customer service for clients. Speed, professionalism and a cheerful attitude are all important criteria for this job. In addition, the person will provide administrative support and participates in various management activities.

Main responsibilities

Responsible for welcoming and integrating new employees
Assists the manager in human resources management (hiring, training, preparation and implementation of schedules, policy compliance, performance evaluation, monitoring of the training plan, etc.)
Responsible for maintaining team motivation and encouraging the work team, especially during busy periods of work
Ensures customer service remains at optimal levels
Responsible for complaint management
Performs various operations related to cash registers (balancing the cash, ordering change, receipt journal.)
Ensures that maintenance tasks are executed
Ensures that all work team offers complementary products to customers and communicate promotions
Makes necessary adjustments detailed in reports by mystery shoppers
Ability to train, assess and mobilize the team members;
Rigorous application of procedures;
Professional;
Leadership;
Cheerful and courteous.

Skills Required

  • Education level: High school
  • Work experience (years): 3-5 years

Package

Salary: N/D

How to Apply